Thank you for choosing Stallion OneByte Private Limited.
We are committed to ensuring that orders placed through our website are processed and delivered safely and efficiently. Please review the following Delivery & Shipping Policy for information regarding order processing, shipping, and delivery.
1. Order Processing
Orders are processed after confirmation of the order and successful receipt of payment, wherever applicable.
Order processing timelines may vary depending on product availability, order requirements, quantity, and other applicable factors.
Our team may contact customers to confirm order and delivery details before processing the order.
2. Delivery & Shipping
We arrange delivery through suitable logistics or courier partners based on the product, delivery location, and order requirements.
Delivery timelines may vary depending on product availability, destination, shipping method, and other logistical factors.
The applicable delivery timeline will be communicated or confirmed with the customer at the time of order.
3. Shipping Charges
Shipping and delivery charges, wherever applicable, will be communicated to the customer before order confirmation.
Charges may vary depending on the product, order quantity, package size, delivery location, and shipping method.
4. Delivery Locations
We provide delivery services based on product availability and serviceability of the destination.
For deliveries within India, the availability and applicable delivery terms will be confirmed at the time of order.
For international orders, including deliveries to locations in the Middle East, shipping availability, charges, delivery timelines, customs duties, taxes, and other applicable requirements will be communicated separately.
5. Delivery Delays
We make reasonable efforts to ensure timely delivery. However, delivery may be delayed due to circumstances beyond our reasonable control, including:
- Transportation or logistics delays
- Weather or natural events
- Government restrictions
- Public holidays
- Strikes or regional disruptions
- Incorrect or incomplete delivery information
- Product availability or supply-related delays
In case of any significant delay, our team will make reasonable efforts to inform the customer.
6. Incorrect Delivery Information
Customers are responsible for providing accurate and complete delivery information, including the recipient’s name, address, phone number, and other required details.
Stallion OneByte Private Limited will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
7. Damaged or Missing Products
Customers are advised to check the package and products upon delivery.
If a product is received damaged or an item is missing, the customer should contact us as soon as possible with the order details and relevant supporting information or photographs.
Such cases will be reviewed and addressed in accordance with our applicable Refund & Cancellation Policy and terms.
8. Tracking Information
Where tracking facilities are available, shipment or tracking details may be shared with the customer through the applicable communication channel.
9. Policy Updates
Stallion OneByte Private Limited reserves the right to update or modify this Delivery & Shipping Policy from time to time.
Customers are advised to review this page periodically for any changes.
10. Contact Us
For any questions regarding delivery or shipping, please contact us:
Stallion OneByte Private Limited
Address: First Floor, 57/1454, Stallion House, K.P. Vallon Road, Kadavanthra, Kochi, Kerala, 682020, India
Phone: +91 98462 40458
Email: marketing@stallionindia.com
Website: www.stallionglobal.com
Our team will assist you with delivery and shipping-related queries.